Returns and exchanges for purchases made on Rara Avis.

Kindly note that All items are final sale and there is no return or exchange on International deliveries.

For Domestic,please begin by requesting a Return Authorisation, before sending your item(s). Please note that return shipping costs are the responsibility of the customer.

Important information on returns (Domestic only)

  • Items must be returned to us in perfect condition.

  • Make sure all products are exactly as you received them, with tag(s) and seal(s) still attached.

  • All products that come in their own box, must be returned in their original, undamaged box as this is considered part of the product.

  • While returning by mail, please make sure to return the accessory item and its corresponding box inside another solid carton box to not damage the original packaging. 

  • Rara Avis reserves the right to reject any returned items that do not meet the above requirements. If your return is rejected, you will be notified via email.