Returns and exchanges for purchases made on Rara Avis.

All items must be unworn in their original condition, with all original tags and packaging intact to be eligible for return.

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To make your online order return via mail, begin by requesting a Return Authorization, before sending your item(s). Please note that return shipping costs are the responsibility of the customer.

Important information on returns

  • Items must be returned to us in perfect condition.

  • Make sure all products are exactly as you received them, with tag(s) and seal(s) still attached.

  • All products that come in their own box, must be returned in their original, undamaged box as this is considered part of the product.

  • When returning by mail, please make sure to return the accessory item and its corresponding box inside another solid carton box to not damage the original packaging. 

  • Rara Avis reserves the right to reject any returned items that do not meet the above requirements. If your return is rejected, you will be notified via email.